After patching some test ESX hosts with ESX 3.5 Update 4, the problem with the VMware tools being shown as "Not running" after a VCB backup operation seems to have been solved. This has cured some backup woes at least.

I will now run ESX 3.5 Update 4 in a test cluster (with virtual machines that will be backed up with VCB) for a few of weeks before updating production ESX hosts to Update 4.

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The weather looked so nice, but once we got airborne, I quickly realised it was going to be choppy. This one had me… https://t.co/H1r1oY6dLb
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